Contact information
Contact Us
If you have any questions regarding our watch case dimensions, movement caliber compatibility, watch winder TPD modes, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.
| Store Name: | Dial Quest |
| Website: | dialquest.shop |
| Email: | support@dialquest.shop |
| Phone: | +61 8 9593 9300 |
| Business Address: | 18 Olivenza Crescent, Port Kennedy, WA 6172, Australia |
| Support Hours: | Monday to Friday: 9:00 AM – 5:00 PM (AWST) |
Important Note: The physical address listed above is for corporate administrative operations only. Due to delicate precision mechanical movements and motor gearboxes, please do not dispatch returned watch parts or winders to this address without obtaining an authorized return warehouse address and RMA document from our support team first.